1. GENERAL

      1.1 These Terms & Conditions govern your use of the Zweizen website (www.zweizen.com) and any purchase of Zweizen products.

      1.2 By accessing this website or placing an order, you agree to these Terms.

      1.3 Zweizen Private Limited reserves the right to amend these Terms. Updated Terms are effective from their publication date on this page.

2. ELIGIBILITY

2.1 You must be at least 18 years of age to purchase from zweizen.com.

        2.2 By placing an order, you confirm that all information provided is accurate and complete.

3. PRODUCTS

         3.1 All Zweizen products are Ayurvedic herbal supplements. They are not medicines. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

        3.2 Individuals with medical conditions, pregnant or nursing women, and those under 18 years of age should consult a qualified physician before using any Zweizen product.

       3.3 Product images on this website are for illustration. Actual packaging may differ from website images.

      3.4 Zweizen Private Limited reserves the right to modify, discontinue, or update products without prior notice.

4. PRICING & PAYMENT

      4.1 All prices are in Indian Rupees (INR) and include applicable taxes.

      4.2 We accept Credit Cards, Debit Cards, UPI, Net Banking, and Cash on Delivery (in eligible areas).

      4.3 Zweizen Private Limited reserves the right to update prices. Prices at the time of order confirmation are binding.

5. ORDERS

        5.1 Orders are subject to product availability and payment confirmation.

        5.2 We reserve the right to cancel or limit orders at our discretion.

        5.3 Cancelled orders will be refunded in full within 7–10 business days.

6. SHIPPING & DELIVERY

       6.1 See our Shipping & Delivery Policy for full details.

       6.2 Delivery timelines are estimates and may vary.

      6.3 Zweizen is not liable for delays caused by courier services, weather, or factors beyond our control.

7. RETURNS & REFUNDS

     7.1 See our Return & Refund Policy for full details.

     7.2 Opened or used products cannot be returned.

8. INTELLECTUAL PROPERTY

      8.1 All content on this website — including text, images, brand name, logo, and product names — is the property of Zweizen Private Limited.

     8.2 ZWEIZEN is a registered trademark (Application No. 7186726, Class 5).

     8.3 Unauthorised reproduction, distribution, or use of any Zweizen content is strictly prohibited.

9. LIMITATION OF LIABILITY

     9.1 Zweizen Private Limited is not liable for any adverse reactions resulting from misuse or self-medication with our products.

     9.2 We are not liable for indirect or consequential losses arising from use of our website or products.

10. GOVERNING LAW

        10.1 These Terms are governed by the laws of India.

        10.2 Any disputes are subject to the exclusive jurisdiction of courts in Kolkata, West Bengal, India.

---

11. CONTACT

Zweizen Private Limited

Sector 5, Plot No K1, RDB Boulevard, Block EP & GP, Unit-5B, Salt Lake City,

Bidhan Nagar, North Twenty Four Parganas, West Bengal, 700091

Email: support@zweizen.com