Welcome to Zweizen Private Limited! These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from www.zweizen.com, you agree to comply with these terms.

1. General Information

• These Terms apply to all visitors, customers, and users of our website.
• Zweizen Private Limited reserves the right to modify these Terms at any time. Changes will be updated on this page.
• Continued use of our website or services after modifications implies acceptance of the revised Terms.

2. Eligibility

• You must be at least 18 years old to use our website or make a purchase.
• By using our services, you confirm that all information provided is accurate and truthful.

3. Product Information & Availability

• All product descriptions, pricing, and availability are subject to change without notice.
• We strive to ensure product accuracy, but errors, inaccuracies, or omissions may occur.
• Zweizen Private Limited reserves the right to discontinue or modify products without prior notice.

4. Pricing & Payments

• Prices are displayed in INR (₹) or other applicable currencies based on your location.
• We accept credit/debit cards, UPI, net banking, and other secure payment methods.
• Zweizen Private Limited reserves the right to adjust prices, offer discounts, and update payment policies.

5. Orders & Cancellations

• All orders are subject to acceptance and availability.
• Zweizen Private Limited reserves the right to reject, limit, or cancel orders for any reason.
• If an order is canceled after payment, you will receive a full refund within 7-10 business days.

6. Shipping & Delivery

• Orders are processed and shipped within 2-5 business days from order confirmation.
• Estimated delivery times depend on your location, shipping method, and courier service.
• Zweizen Private Limited is not responsible for delays due to courier issues, weather conditions, or customs regulations.

7. Return & Refund Policy

• We accept returns & refunds under our Return Policy (refer to Return Policy page).
• Products must be unused, sealed, and in original packaging to be eligible for return.
• Refunds are processed within 7-10 business days after approval.

8. Intellectual Property

• All website content, including text, images, logos, and trademarks, belongs to Zweizen Private Limited.
• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Limitation of Liability

• Zweizen Private Limited is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
• We do not guarantee that our website will be free of errors, malware, or technical issues.

10. Privacy Policy

• Your personal data is protected as per our Privacy Policy (refer to Privacy Policy page).
• We do not sell, rent, or share your personal information with third parties without consent.

11. Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal.

12. Contact Us

For any queries related to these Terms, contact us:

📩 Email: info@zweizen.com
📞 Phone: +91 XXXXXXXXXX
🌐 Website: www.zweizen.com

By using our website and services, you agree to these Terms & Conditions. Thank you for choosing Zweizen Private Limited! 🌿✨